FAQ—APPLICATION PROCESS (Frequently Asked Questions)

CLICK BOX TO RETURN TO PREVIOUS PAGE FAQ—startAVON.com  If you have already completed the online contract process and have questions, Scroll down to the Next Set of Q & A for answers to questions on what to do next now that you're all signed up! startAVON.com Frequently Asked Questions What is the total investment required to start up my business? The cost of starting your own Avon business is less than a family dinner at a fast food restaurant. As you complete the process on the next several pages, you will receive full information about getting started in your business. Will I receive materials to start my business? You will receive 20 Avon brochures (10 each for your first two selling campaigns) along with product samples and sales training and reference material. As a new Representative you also have the opportunity to purchase selected products and samples at special promotional prices. What is a selling campaign? The two-week selling period supported by a brochure that offers customers different products 26 times a year. What information will be required from me in order to establish my account? As an Avon Representative, you will be given an automatic line of credit, as such we will require the standard personal information that is requested whenever credit is extended, including your social security number. How much can I make selling Avon? You earn 40% commission on beauty products in your first order, regardless of the size when your order is placed online. Throughout your Avon career, you can continue to earn as much as 50% on beauty products, depending on your order size. You can increase your earnings potential by recruiting, training, and mentoring new Representatives. Do I have to keep products on hand? At Avon, you are never required to keep a stock of products on hand. You may find, however, that your customers have personal favorites that are helpful for you to have available for last-minute needs. In addition, as a Representative, you are offered exclusive promotional opportunities to purchase products in advance. How often do I have to place an order? Avon has 26 sales campaigns throughout the year. Each campaign reflects a two-week selling period marked by promotional offers and/or new product introductions. Contacting your Customers every campaign gives them the opportunity to purchase their Avon favorites, see new products, and take advantage of special offers. You'll find that contacting new and potential Customers on a consistent basis will result in your placing an order each campaign. How long does it take to receive my order once it is placed? You will receive your order within 2-3 business days after the order is submitted. How do I receive future brochures? Every two weeks, when you place a product order, you purchase your future brochures. Brochures are always ordered four weeks ahead so that you will have them in plenty of time to include them in your Customers' orders, and to share them with new potential Customers. Do I have to pay for shipping, or do my customers pay a shipping fee? As long as you place your order on-time, there is never a shipping fee for you. If you wish to receive an order at a different time from your regular scheduled delivery you have the option of receiving it for an additional fee. Surcharges may apply for Alaska, Guam, and Hawaii. You can sell through a personal website. Your customers can either order products that will be shipped to them directly from Avon or that will be included in your order for you to deliver to customers. How do I pay for my order? Payment to Avon is due two weeks after your order is shipped. This gives you time to deliver your orders and collect payment from your customers. You can pay by check, money order, credit card, or online directly from your checking account using Avon Quickpay. Am I required to attend meetings? No, meeting attendance is not required. Avon offers extensive on-line training that you access 24 hours a day, seven days a week to enhance your business. Your District Sales Manager, or the Avon Representative who referred you to this site, may hold group meetings in your area designed to share product training or program incentives. If so, you will be contacted in advance in order to add the event to your calendar. Do I have to have parties? You are not required to have any parties. However, many Representatives find group selling to be a very lucrative way to sell more products, broaden their customer base, and build their network marketing organization. If you do choose to participate in group selling, Avon offers various training and support materials to assist you. Is it hard to sell Avon? Avon is one of the best known brands in the world, which makes it easy to sell. What happens after I sign up? In a few easy steps, you can become an Avon Representative and start your own business. Promptly after you sign up, you will receive a welcome e-mail. Then, you can go online, explore the product line, and start your training. You may also build your personal website to sell products to customers and manage your business. Within the next few days, the person who talked to you about the Avon opportunity will follow up and offer you additional personal training opportunities to ensure that you get your business off to a successful start. ______________________________________ CLICK BOX TO RETURN TO PREVIOUS PAGE                                                                                                                                   FAQs Have you already signed up? Here are some answers to questions you might have:                                                                                                 I just finished signing up, and I want to get started. What do I do next?  Your new account with AVON will be set-up within as little as 15 minutes and you can visit yourAVON.com to begin your training right away. When you completed the startAVON application process, your district and account number was listed on the “Congratulations! Welcome to AVON” screen. Use that number to register at yourAVON.com.  In addition to training, you can also enroll as an eRepresentative to set up a personal website where you can sell to your customers online. And you can read the latest Avon news and information and even browse the latest brochures. You should also receive a confirmation email within 24 hours that includes your account number and a link to yourAVON.com.  I haven't received a confirmation email from Avon, what should I do? Double check your spam box to see if your email filter diverted your confirmation there. You do not need to wait for a confirmation email to register at yourAVON.com if you have your district and account numbers. I don't have my district and account numbers, what should I do? Your district and account number is a secure and private number that you need to register at yourAVON.com and place your order. If you have lost that number, you should contact Avon Customer Care at 888-782-7815 (888-START15). Say "specialist" at the beginning of the prompts to be directed to a specialist who will ask you a series of security questions and provide you with that number. Am I going to receive any information besides the online training? A complete information packet (Appointment Kit) that includes brochures and samples is being sent to the address you provided when you completed the online application form. It should arrive within a week. The Sales Leader or District Sales Manager who referred you to startAVON will be contacting you for a training session. They will review the contents of the Appointment Kit and how to use them. What if I don’t receive my shipment? You should contact Avon Customer Care at 888-782-7815 (888-START15). How do I get in touch with the person who recommended that I become a Representative? The person who promoted the Avon opportunity to you should follow up with you over the next couple days to help you get started in your business. If you were referred to Avon by a Sales Leader, you can contact them through their personal website. You can access your District Sales Manager’s address through your "profile" on yourAVON.com under "support information". How can I sell to customers while I wait for those materials to arrive? When you register at yourAVON.com, you can become an eRepresentative and create and maintain a personal website. Login to yourAVON.com, and click the eRepresentative Opportunity under My Avon where you can start the enrollment processhttp://avon-markproducts.blogspot.com/p/avon-opportunity-about-avon.html